Digital transformation initiatives typically address software and workflows, but physical access systems often remain separate. Badge systems and building access usually operate outside the platforms employees use daily, requiring organizations to manage approvals through email and navigate multiple interfaces.
SwiftConnect is a connected access network provider that bridges the gap between identity systems and physical access control infrastructure. Its spoke integration for ServiceNow addresses this disconnect by operating in the background. ServiceNow serves as the interface for requesting, approving, and managing physical access, while existing access control systems continue to handle enforcement.
The architecture keeps employees and workplace teams working in ServiceNow, security teams in their physical access control system (PACS), with SwiftConnect managing the connection between them.